AI is changing how shoppers find — and buy from —
online stores.
Caidance gets your store ready.
Because the store AI recommends is the one that gets the order.
Take a free 5-minute check of how your store holds up in today's AI-powered shopping landscape. Get a clear fix-it plan tuned to how DTC brands actually lose money — abandoned carts, rising CAC, ticket overload, stock-out surprises. Then put the real AI stack to work.
Get my AI visibility score →No credit card. No sales call. No spam.
Your shoppers aren't the only ones evaluating your store.
DTC shoppers ask ChatGPT, Claude, and Perplexity "which blender is best?" before they ever land on your PDP. AI shopping agents are starting to read product pages, compare specs, and place orders on the shopper's behalf. When one of those tools looks at your store, it reads your PDPs, your reviews, and your checkout like a spec sheet — and if the answers aren't obvious, it recommends someone else. Meanwhile, the shoppers who do land on your site are finishing fewer carts than they used to, and CAC keeps climbing.
AI is already in your funnel
Over 40% of shoppers research with ChatGPT or Perplexity before visiting a store. Whether you know it or not, your PDPs and reviews are already being read by agents.
The rules that rewarded design have flipped
AI agents can't evaluate Instagram-grade brand photography. They read specs, ingredients, sizing charts, return policies — the stuff your best PDPs already have. Clarity wins.
Meanwhile, CAC keeps climbing
Meta and Google ad costs are up double-digits year over year. The store that recovers more carts, answers more tickets without humans, and paces ad spend to inventory wins the margin.
A clear path — at your pace.
The Caidance path is the same for every industry — Measure, Fix, Monitor — tuned to how ecommerce businesses actually work.
Measure: 5-minute CDI Score (free). Fix + Monitor: the Caidance Pilot ($9.95/mo) bundles all 10 industry fixes with checklists, the AI playbooks, weekly checks, and a Performance Advisor.
See the full method →AI playbooks built for ecommerce.
Each playbook is a step-by-step recipe — which AI tools to use, how to wire them up, what to measure. Not theory. Not generic advice. The real stack real ecommerce operators are deploying right now.
AI Cart-Recovery + PDP Conversion Agent
Win back the 70% of shoppers who put something in their cart and walked away.
AI Support Auto-Reply Agent (60-80% of tickets, zero human)
Let AI handle the order-status, return-policy, and sizing questions so your team can handle the ones that actually matter.
AI Inventory + Ad-Spend Pacing Planner
Stop running ads on products you're about to stock out of (and stop under-spending on the ones that are overstocked).
10 full playbooks per industry unlock with the Caidance toolkit. Start with the free check to see which matter most for your business.
Get the AI-era playbook for your industry.
One thoughtful email a month. Industry-specific recipes, compliance updates, and what's actually working right now. No spam, unsubscribe anytime.
The 10 fixes, tuned for ecommerce.
Each fix closes a specific gap between your business and the people — and AI tools — trying to find you. Plain-English checklists, concrete examples, and an AI advisor to walk you through each one.
Improve Conversion Path
Tighten the path from landing page to product selection to checkout so more qualified shoppers complete a purchase with less friction.
Strengthen Product and Offer Clarity
Improve how products, bundles, and offers are explained so shoppers can quickly understand what to buy and why.
Clarify Catalog Structure
Organize your catalog so shoppers can more easily find the right product, understand their options, and move toward purchase.
Standardize Handoffs
Standardize how order details, fulfillment notes, support issues, returns, and inventory updates move between teams or systems.
Tighten Response Workflows
Improve how quickly and consistently order issues, customer questions, fulfillment exceptions, and pre-purchase inquiries receive a response.
Improve Team Visibility
Make order status, inventory issues, support volume, and fulfillment blockers easier to see without relying on scattered updates.
Strengthen Scheduling Discipline
Reduce operational friction around promotions, launches, fulfillment timing, restocks, and support follow-up by improving how timing is managed.
Clarify Ownership
Make it obvious who owns each part of merchandising, support, fulfillment follow-up, promotions, and exception handling.
Build Better Reporting Rhythm
Create a repeatable rhythm for reviewing conversion, order flow, support issues, fulfillment performance, and operational risk.
Reduce Process Drift
Reduce inconsistency in how orders are handled, products are launched, support is managed, and operations are executed across the business.
Four bands. Four different starting points.
Your CDI Score places you in one of four readiness bands. Each one comes with a different set of priorities — so you're never guessing what to fix first.
Running on Heroics
Your business depends too much on individual effort and memory. Systems are the priority.
Pieces in Place
You have some structure, but gaps in handoffs and follow-through are costing you.
Solid Foundation
Your operations work most of the time. Targeted fixes will compound fast.
Ahead of the Pack
You're running better than most. Monitoring keeps you there and catches drift early.
Every customer-facing data error has a measurable revenue cost.
CDI scores how AI agents see your store. The Caidance Alignment Score scores what they do not see — how your ecommerce platform, accounting, inventory, and multichannel marketplaces handle the same product, price, and stock data. For DTC brands, the gap between those systems is where stockouts, overselling, mispriced orders, and chargebacks come from.
For a DTC ecommerce brand, customer-facing data errors directly cost revenue. A wrong price seen by 100 customers can mean 100 lost conversions (if price is too high), 100 chargeback risks (if price is too low and you honor it), or 100 trust events that suppress repeat purchase. Every product/inventory/pricing error has a measurable revenue cost.
The Alignment Review is $149 one-time. 21 questions, 10 minutes. Findings calibrated to your declared industry, stack, revenue, and team size.
An advisor who knows ecommerce.
Not a generic chatbot. An advisor that knows how ecommerce businesses actually work, remembers your past conversations, and gets smarter about your specific business over time.
Simple, Transparent Pricing
Start free. Pay only when you're ready to go deeper.
See where you stand.
- ✓ 5-minute industry assessment
- ✓ Your CDI Score
- ✓ Band placement
- ✓ Top 3 fixes, free
- ✓ No credit card required
Prefer to own it one-time? Every fix, plus your advisor.
- ✓ Everything in Free Check
- ✓ All 10 prioritized fixes
- ✓ Plain-English checklists
- ✓ AI Fix Advisor
- ✓ Progress tracking
Every fix, the playbooks, and an advisor that gets smarter every week.
- ✓ Everything in Free Check
- ✓ All 10 prioritized fixes + AI playbooks
- ✓ Weekly site health checks
- ✓ Proactive AI recommendations
- ✓ Score tracking + weekly email summary
Questions ecommerce operators ask
How is AI changing how customers find ecommerce businesses?
DTC shoppers ask ChatGPT, Claude, and Perplexity "which blender is best?" before they ever land on your PDP. AI shopping agents are starting to read product pages, compare specs, and place orders on the shopper's behalf. When one of those tools looks at your store, it reads your PDPs, your reviews, and your checkout like a spec sheet — and if the answers aren't obvious, it recommends someone else. Meanwhile, the shoppers who do land on your site are finishing fewer carts than they used to, and CAC keeps climbing.
What's the first AI-era fix most ecommerce businesses need?
AI is already in your funnel. Over 40% of shoppers research with ChatGPT or Perplexity before visiting a store. Whether you know it or not, your PDPs and reviews are already being read by agents.
How does Caidance measure AI-era readiness for ecommerce businesses?
Take a free 5-minute check of how your store holds up in today's AI-powered shopping landscape. Get a clear fix-it plan tuned to how DTC brands actually lose money — abandoned carts, rising CAC, ticket overload, stock-out surprises. Then put the real AI stack to work.
Five minutes. One honest answer.
See where your ecommerce business stands. Get your CDI Score and top 3 priority fixes immediately — no credit card, no sales call.
Start Your Free CDI Score →No credit card. No sales call. No spam.